What comes in, what stays with you, and who still owes you.

Every purchase creates an invoice with the right tax rate. Every open payment becomes a case. And what we bill you, you see before it lands on the invoice.

This is what an invoice from us looks like.

Four lines, no more. Each of them you can see before it is billed.

The base fee in advance. Per tenant and month, pro rata, from the launch of your app.

The transaction fee in arrears. Only on sales through your web checkout, billed with the following month.

Overuse is capped. Billed only once you could see it coming. And never above twice your base fee.

One Digital Group GmbHKaiser-Wilhelm-Ring 4 · 92224 AmbergInvoice

Invoice toYour brand

Base fee GrowthSeptember 2026 · in advance€790.00

Transaction feeAugust 2026 · 4 % on sales through the web checkout4 % of web volume

Capacity package Streaming SSeptember 2026 · in advance, only if booked€169.00

OveruseAugust 2026 · within the quotas€0.00

All amounts net plus VAT, payable within 14 days of receipt.

What your member pays reaches you.

Four ways to pay, one invoice per purchase, the right tax rate per country. And when a payment fails it becomes a case, not a silent loss.

Your members pay the way they want. Credit card, direct debit, PayPal, bank transfer. All four built in.

Credit cardWith your bank's confirmationActive

SEPA direct debitFor everything that recursActive

PayPalFor those who would otherwise drop offActiveBank transferWhen it should be classicActive

Your member changes the payment method themselves. In the portal or in the app. Nothing for you to do.Payment methods

Visa •••• 4242Valid until 08/28Default

SEPA · DE89 •••• 3000Direct debitChange payment methodChanged. The next charge runs on the new card.

Every purchase creates an invoice. As a PDF in the portal, in the app and with you. With your name, your tax number and the rate for your customer's country.InvoiceAmount

RE-2026-0417Lena H. · yearly access€149.00

RE-2026-0418Tim R. · monthly access€29.00On every invoiceThe tax rate of your customer's countryYour name and your tax number as the sender

The OSS report is ready at the end of the quarter. Broken down by country, as a file. Filing is yours, collecting never again.OSS reportQ3 2026CountryRateTaxGermany19 %€1,599.80Austria20 %€430.00France20 %€258.00By country, as a fileExport

Every payment has a history. Refund, cancel, recharge, issue a credit note. With a note on the member and an Excel export.

Lena H.Yearly access · direct debit€149.00Paid· 12/08/2026RefundCancelRechargeIssue credit noteEvery step lands in the history, with a note.

A failed payment is a case. With a grace period, reminders by email and in the app, and a link your member uses to sort it out themselves.Open caseLena H. · yearly accessGrace period runningAccess stays activeReminder by emailDelivered, with a personal payment linkReminder in the appDeliveredYour team canExtend the grace periodPauseResendResolve as paid

Payments run through your payment provider. You remain the contracting party of your members, with your invoice, your terms and your right of withdrawal.

Why an open payment is not a cancellation

When you grow, the tier grows. Only with you.

If your web volume sits above your tier's range, we offer you the next one. You decide. Until then nothing changes.

MeasuredYour web volume in August was above the range.The range of Growth says where the tier costs the least. It is not a limit.From the overrun alone we derive no claim.

Our offerScale from 1 OctoberTransaction fee3 % instead of 4 %Base fee€1,690 instead of €790Quotasgo up

Your decisionAccept or stay.Move to ScaleStay on GrowthSilence is not consent. Without your yes, tier, rate and quotas stay as they are.

And the other way round: if your volume sits below the range for three months running, we offer you the smaller tier. You decide that too.

What we bill, you see beforehand.

One base fee per tenant, one transaction fee on the web only, quotas per month. When one runs short, you book a package or we talk about the tier.

The base fee starts with the launch of your app. Not with the signature. Per tenant and month, in advance, pro rata.When it startsContract signedNo fee yetYour app is in the storeThe launchBase fee runningFrom here, pro rataPer tenant and month, in advance

The transaction fee applies on the web only. Flat, on what your customer pays. On purchases through Apple and Google we charge nothing.Web checkoutYearly access · store page4 %App StoreYearly access · store billing0 %What counts is who bills, not where the purchase happens. A purchase inside the app through your checkout is a web sale.

Every tier brings its quotas. Members with access, streaming, viewers per session, storage, emails. Per month, then from the start.LaunchGrowthScaleEnterpriseMembers with access50,000Streaming credits per month250,000Viewers per session1,000Storage6 TBBroadcast emails per month75,000

When a quota runs short, you book a package. Streaming and email in S, M and L. Monthly, cancellable at month's end.Streaming credits per monthStreaming S+100,000€169Streaming M+300,000€479Streaming L+750,000€1,099Broadcast emails per monthEmail S+100,000€149Email M+250,000€349Email L+750,000€949

Overuse is capped. At twice your base fee. At 80 % we let you know, at 100 % it stops.Spending cap2 × base feeAt 80 % we notify youAt 100 % nothing further is billedRaiseSwitch offWe bill overuse only once you could see your usage beforehand.

Monthly or yearly in advance. Yearly with 15 % off the base fee. Transaction fee and overuse keep running monthly.MonthlyYearly−15 %Base feein advanceTransaction feemonthly in arrearsOverusemonthly in arrearsCapacity packagesmonthly in advanceThe discount applies on all 4 tiers to the base fee, not to the fee and overuse.

All amounts net plus VAT, per tenant and billing month. The tiers and their prices are on the pricing page.

All plans and prices

What is not on our invoice.

Three things you want to know beforehand: what we do for free, what is billed to you directly, and that support is not an extra line.

Setup, the move and the store submission cost €0. Taking over your existing data is included up to three person-days.Onboarding until go-live€0Brand in apps and portal€0Connecting your domain€0Submission to both stores€0Taking over existing data€0

Three items never run through us. Your payment provider, the store's cut and your developer accounts bill you directly.Your payment providerFee per payment, directly with youApple and GoogleStore cut on purchases in the appYour developer accountsThe stores' annual feeNone of the three is on our invoice, and we earn on none of them.

Support is part of the tier. From email and ticket to a named contact. There is no support contract on top.First response in business hoursLaunchEmail and ticket1 business dayGrowthplus chat, shared contact8 hrsScaleplus channel, named contact4 hrsEnterpriseplus phone and escalation path2 hrs